NHS England's Staff Survey results are "challenging"

Amy Schofield 06 March 2018

The results of NHS England’s latest Staff Survey 2017 are "challenging", according to NHS Employers chief executive Danny Mortimer.

The results show that staff cannot absorb further work pressures, and that investment is needed in health and social care services, he says.

“Employers in the NHS have been anticipating worsening results from this most recent survey and sadly their concerns have been reflected in the outcome. The country needs to take these challenging results seriously," Mortimer commented.

He went on to say that staff cannot be expected to absorb additional work pressures year-on-year without it having an adverse effect on their experience of work: "It’s disappointing but understandable that staff are less satisfied with the standard of care they are able to provide and that they are feeling more stressed."

Mortimer called for a "long-term solution to sustainable investment in the NHS – and other vital public services".

He added: “I am however encouraged that staff continue to be willing to recommend the NHS as a place to be cared for. The fact that more staff feel their managers and organisations support their health and wellbeing is positive and is a result of longstanding efforts by employers to address workplace health issues.

"The increasing focus on supporting staff through mental health issues is clearly having a positive impact and we are keen to share the lessons learnt from the NHS with other employers.”


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