THE COMPANY was born out of an increasing client demand for high quality Clinical Systems Training and Clinical Audit and is now an IITT Accredited Training Provider with the Institute of IT Training. This accreditation identifies Oberoi Consulting as a forward thinking organisation, one that is seeking to deliver quality solutions to its clients. Oberoi Consulting’s key strength is its people and complete ownership of Client Programmes, for both its pharmaceutical and NHS customers. Our ever-growing list of personnel has expanded recently across all departments, from field-based consultants, Business Development, Marketing as well as Software Development. All of our IT Healthcare Professionals are domain experts, drawing on many years of experience in the rapidly changing world of Healthcare IT. Oberoi Consulting has been active in the healthcare sector since 2001 and has developed its core services to anticipate: • Practice and PCO needs due to the changing legislative environment in Primary Care (e.g. NSFs and the new GMS contract) • the changing IT environment (e.g. the transition from practice serverbased clinical systems to remotely hosted, data-centre-based systems, a fundamental part of the Connecting for Health/NPfIT project) • the need for dynamic, customer-focused, pharmaceutical company sponsored solutions Programmes sponsored by the Pharmaceutical industry have been created to: • support the provision of good clinical care, • implement NSF guidelines thereby maximising GMS Contract payments for GPs • meet the ultimate goal of improved patient care. As a forward thinking organisation, Oberoi Consulting constantly monitors developments in the IT healthcare market and creates synergistic opportunities for all our partners. One of our key corporate goals is the development and strengthening of our strategic partnerships with PCOs. The following section details some of the areas of development that will affect us all in the future.
Oberoi Consulting – future portfolio of services
Connecting for Health The National Programme for IT in the NHS (NPfIT), recently re-titled Connecting for Health, continues to be the single most important development in healthcare IT. In Primary Care, the gradual change away from practice-based server clinical systems (EMIS LV, InPS Vision, iSOFT Synergy) to remotely hosted, data-centre based clinical systems is bound to have profound effects on both practices and the way they use their IT, as well their partner organisations, such as pharmaceutical companies. Two obstacles to the success of the project have been overcome recently. The Department of Health (DoH) announced on the 23rd March 2005 that practices could have a choice of any of the approved clinical systems, not just the ones being offered by their Local Service Provider (LSP) and that EMIS, by far the most numerous clinical system in the UK, could also become an approved provider. In one fell swoop, the DoH removed the objections most often cited by doctors arguing against this centralised project. Connecting for Health – what does it mean for me? As practices begin to change to remotely hosted clinical systems, doctors’ time will inevitably become more pressured, possibly meaning less time available for you. Practice staff and doctors will have to become familiar with the new clinical systems, providing an invaluable opportunity for you to assist them with new software. Oberoi Consulting is ideally positioned to meet this skills gap. Practice-Based Commissioning Practice-Based Commissioning (PBC) is the latest in a long line of initiatives attempting to devolve budgetary power to general practices. Many practices are already some way towards effective PBC, others are lagging behind. The ability of PCOs to cope with this onerous process is a key factor affecting speed of take-up. Practice-Based Commissioning – what does it mean for me? Devolvement of responsibility may cause what were previously PCO-based preferences for certain drugs to be replaced by practice-level preferences. So-called “Level Three” patients, i.e. those with complex conditions, will potentially require care from Specialist Nurses and Community Matrons, who may have prescribing responsibility. Understanding the impact of PBC for our clients is a key area of development in the Oberoi portfolio. Web-based services In the modern NHS, Practices are rightly encouraged to build the central importance of the patient into everything they do. One aspect of this paradigm is to ensure that patients are provided with up-to-date and easily available information. Enter the Practice Website. Previously the domain of the more IT literate practice, informative, welldesigned Practice Websites will soon become almost mandatory. Oberoi Consulting has recently launched an exciting new Practice Website service where doctors can simply select from a range of professionally designed templates, e-mail the relevant information about their practice to our expert web design staff and have a professional, patient-focused, cost-effective website in no time at all. Our web development staff are also designing and producing a simple to deploy and easy to use Practice Intranet product, so that general practice can begin to take advantage of this modern organisational tool. Cutting-edge software For the last 20 years or more, Primary Care IT in the UK has led the world in terms of quality and innovation. As we move towards a more standardised and centralised approach to systems, we must be careful that the benefits of an innovative approach are not stifled. Large companies, such as the current clinical system providers, cannot hope to cover all the requirements of general practice. There is still room for responsive software developers to produce packages, quickly, which fulfil the needs of GPs and their staff. Cutting-edge software – what does it mean for me? Your role as a medical representative continues to broaden, meaning that you are there as a trusted source of advice and assistance for practices. Keeping abreast of emerging software packages that can make a real impact at your practices is a useful expenditure of your time. Oberoi Consulting can advise on software utilities and tools that will be of benefit of your customers. We have recently established a permanent software development team and will begin to release a suite of groundbreaking software packages during 2005/2006. Secondary Care We have a dedicated team looking into the development of support programmes for this key area.
Oberoi’s Typical Range of Current Services
|For further information on the topics discussed in this article, please contact Mike Carey by phone or e-mail. Mike Carey. Business Development Manager e-mail: firstname.lastname@example.org mobile: 07976 984469 07976 984469 For further details on Oberoi Consulting, please visit: www.oberoi-consulting.com Telephone: +44 1332 224251 +44 1332 224251 Fax: +44 1332 348841 Oberoi Consulting Ltd, 19 St Christopher’s Way Patriot Way Business Park, Pride Park, Derby, DE24 8JY